Insurance Agency Director of Operations Fully Remote - US

TrueChoice

Insurance Agency Director of Operations

Full Time • Fully Remote - US
Benefits:
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
About the Role
TrueChoice Coverage is a growing insurance agency seeking a Director of Agency Operations to help lead and shape the operational side of the business.

This is a unique opportunity to step into a high-impact role where you will have real ownership over how the agency runs day-to-day. You’ll work directly with leadership to bring structure, improve processes, and help build a strong operational foundation as the business continues to grow.

If you enjoy being the person who keeps things organized, improves how work gets done, and helps a business run smoothly, this role offers the chance to make a meaningful impact while growing into a key operational leader.

This role is ideal for someone who has worked in an agency environment and is ready to take the next step into a broader operational leadership position.

What You’ll Do

  •  Oversee and support day-to-day agency operations
  •  Help establish and maintain carrier relationships and appointments
  •  Lead and support agent onboarding, licensing, and compliance processes
  •  Build and improve internal workflows and operational processes
  •  Help keep projects and timelines on track
  •  Identify opportunities to improve efficiency and organization
  •  Collaborate closely with leadership to support overall business growth 
What We’re Looking For

  •  5+ years of experience in an insurance agency environment selling individual policies
     (life insurance preferred; individual health or personal lines also relevant)
  •  Experience with agency operations, onboarding, licensing, or compliance
  •  Ability to take ownership and work independently when needed
  •  Strong organizational and problem-solving skills 
  •  Comfortable working in a growing, evolving environment
Why This Role

  •  Opportunity to take ownership of operations within a growing agency 
  •  Ability to build and improve processes that directly impact the business 
  •  High level of visibility and collaboration with leadership
  •  A role where your work contributes directly to growth and efficiency
Additional Details

Base salary: $135,000 – $160,000
Additional performance-based bonus (15–20%) tied to operational goals
 Total compensation potential: $155,000 – $190,000+

This is a remote position.

Compensation: $135,000.00 - $160,000.00 per year




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